Politique de remboursement

At Finest Hub, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You have 14 days from the date of delivery to request a return. To be eligible, your item must:

  • Be unused and in the same condition that you received it

  • Be in the original packaging

  • Include proof of purchase (receipt or order confirmation)

Non-Returnable Items
Certain items are not eligible for return, including:

  • Personal care products (for hygiene reasons)

  • Items marked as final sale

  • Used or damaged items not caused by shipping

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved:

  • Refunds will be processed to your original payment method

  • Processing time may take 5–10 business days depending on your bank or payment provider

Late or Missing Refunds
If you haven’t received your refund yet:

  • Check your bank account again

  • Contact your credit card company

  • Then contact your bank
    If the issue still persists, contact us at finesthubstore@gmail.com

Exchanges
We only replace items if they are defective or damaged. If you need an exchange, email us at finesthubstore@gmail.com

Shipping Returns
Customers are responsible for paying return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.

Contact Us
If you have any questions about our Refund & Return Policy, please contact us at:
📧 finesthubstore@gmail.com

By making a purchase from Finest Hub, you agree to this Refund & Return Policy.